Credit Card ***** complaint

Well Absa is supposed to be a bank that is proud of service and to date I have been happy with the service, but I found out the 2 transactions were done on my card that I did not have anything to do with... <br> I have called the card ***** helpline and was told that a person fro the card division would get back to me within 24hrs. This call was made on the 17 October 2015. A block was put on my card to stop any further transactions.<br> <br> I got a reference no and I have tried 3 times in the last 24 hrs to get hold of the ***** line to have the transactions reversed. My ref no is ***<br> <br> Well I have not been helped and I am really troubled at the service I have received. <br> I have been a client of ABSA for a long time and maybe it is time to change banks.