Credit card ***** and poor security

Received credit card notifications from absa that new credit card was ready for collection. However my existing card was not yet expired. On the 4 February I called absa to notify them that i did not apply for a credit card. I requested them to cancel that application. Contacted credit card ***** division where i was advised that the transaction was a ********** activity using my personal details including my id number ans cell number. Disappointed that a reputable bank like absa as such poor security in protecting their clients personal information and is so easily accessible to **********.