PL
Peter L
1 reviews | Active since Feb 2022
09 Mar 2023, 08:04
Credit card *****
My wife has a current and credit card with Absa. She was overseas in December and January. 12 ********** transactions went through on her credit card. To date 5 transactions have been credited to my wife. This occurred about 3 weeks. Since then nothing. Visited the branch in Potchefstroom on Tuesday. Arranged that ***** department would call her. Nothing has happened. Her name is Dr M M Botha
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Absa's replyOfficial
09 Mar 2023, 08:22Dear Peter Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide your wife with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. Regards Pravesh Bejay Absa Bank Group Customer Care
Absa's reply09 Mar 2023, 08:22
Official
Dear Peter Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide your wife with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. Regards Pravesh Bejay Absa Bank Group Customer Care