RW
Robert W

1 reviews | Active since Jul 2013

15 Oct 2015, 09:25

Credit Card Fiasco

Hi,<br> <br> I app**** for an Absa Credit card over a month ago.<br> <br> My husband received his & everything went fine from his side, but from my side I've spect over a month calling numerous times for updates to get fobbed off by the call centre & been pushed in circles.<br> <br> After all of this eventually last week I get a document saying my credit has been approved & I need to sign it & send it back with my ID/Payslips & Proof of Residence & now after a few days I get an email saying my application has been denied.<br> <br> Absa are completely & utterly backwards compared to the other banks I've dealt with.

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Replies (1)
Absa
Absa's reply15 Oct 2015, 13:12
Official
Hello robertwason,

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd