Credit Card Expired 3 Months Ago

<p>My credit card expired in February, up until today NOBODY has contacted me with regards to a replacement. I called them in February and they said that they would sort it out, but nothing has happened, on top of that, I have been to the bank 3 times already for them to remove my old cellphone number, but every time I try to transact online, the verification goes to my old number.</p> <p> </p> <p>This is VERY unprofessional and unacceptable service!</p>