Credit Card Division wont cancel accounts.

We have been trying to close our ABSA business credit card and cheque accounts since October 2015. The credit card division has to date not cancelled our credit cards, which means ABSA won't cancel our cheque account. We are being charged banking fees on both accounts. In addition, our cheque account cards have already been destroyed by a business banker and our online banking has been cancelled since October 15, yet we are charged for online banking still. We have lodged a complaint with ABSA's action online but havent heard back other than an autoresponder. Our ex business banker instructed credit card cancellation on Thursday last week, but to date no cancellation has happened. We need clear communication as to when this will be happening but cannot get definitive answers.<br> <br> What we hope to achieve:<br> Cancel the credit card and cheque account swiftly.<br> Refund of bank charges since November.