Credit card division wasting my time and airtime

<p>I app**** for a credit card limit increase online. Nothing happened. So the following week I sent an email to ********** and then a response was quick with a form that I need to fill in and sign and attach pay slips. So I did, the very next day. That's when the silence started. So three days later I called and spoke to a consultant, and she said my documents are not appearing on their email server or something like that. So I said its fine I will send the email again, which I did the very same time.</p> <p>3 days later I call again and I spoke with a Shadi Molete, this time I made sure I get the consultant's name. She also said my email with the documents is not appearing on the system. She suggested I forward my documents to her and she will send the documents forward for the application. That was on the 10th of November 2016 @ 7pm. I have been calling all day today and guess what, the consultants are very busy at the moment, lol and that music though.</p> <p> </p> <p>Im still waiting for the limit increase application status.</p>