1 reviews | Active since Mar 2017

16 Mar 2017, 14:14

Credit card division not returning emails

<p> Not returning emails</p> <p>Poor poor service</p>

0
Replies (2)
Absa
Absa's reply17 Mar 2017, 07:37
Official

Dear Customer

Thank you for bringing this matter to our attention.

Kindly provide me with your complaint details to enable me to escalate this matter for you.

Regards

Claudette

's update17 Mar 2017, 08:45
Reviewer Update

HAA Wiggill

Very slow service

I have to call absa every day to see what the progress is on my app this has been going on for over a week now.

First my id wasnot clear so i send anouthr one .

No reply

I call agian they tell me my proof or residence

Does not have all three my enitials on it

So i send 5 difrent proof of residence noreply

I call wait for 30min plus at a time to talk to some one just to get told they cant get my stuff on the system

Yesterday a lady called me and said she got the proof of resedance and she thinks the MTN bill wil be suficiond.

That is after i sent utility bill form the munisipality

That had every thing but all three my anitials

I have been banking with absa for years

And this is the first time i had any problems

My id ********** 055089