1 reviews | Active since Mar 2009
Credit Card Division - Harrasment
I receive at least 5 calls per day from ABSA Credi Card for an outstanding credit card payment to the value of just over 600. Unfortunately, ABSA have the wrong number and are constantly calling me. I have on numerous occasions requested the call centre agents to stop calling me, and have also given then the correct number, yet they ignore my requests and keep on with the harassment 5 times a day. I have also reached out to my Private Banker, Mr Wisani Baloyi, however, to no avail.
Calls start 8am each morning, I honestly cannot take this abuse from ABSA any longer. They must truly be desperate to call someone 5 times a day for 2 weeks in a row for this amount of money. Call Centre agents just ignore the pleads from my side for them to stop calling and to stop this harassment, and each time 'ok, noted' or 'we will take this note down' is the response.
