Credit card delivered to ABSA branch

Item: Absa
Rating: 5
Author: Elardus E

Good day

Nayna Dayal went the extra mile to have my credit card delivered to me today, 2022/07/14 after I was at her table on Monday 2022/07/11.

I am deaf / hard-of-hearing and cannot use a phone to talk with DSV about delivery of credit cards. This is very problematic since DSV only uses a phone to communicate with clients for delivery purposes. That makes any communication to deaf people nearly impossible.

Nayna Dayal went the extra mile to have the card delivered at ABSA branch in Lougardia Building at Centurion. (branch code 8106)

Many thanks and send my regards to ABSA branch in Lougardia Building at Centurion, Gauteng.

Helpful (0)

Replies (1)

Absa's replyOfficial

14 Jul 2022, 15:47

Dear Elardus Engelbrecht
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management

Absa's reply14 Jul 2022, 15:47

Official