Credit card closure

Well well..once again ABSA is at its best. Paid my ABSA credit card up to date and asked the lady over the helpline phone to close my account and its almost been 1 calendar month and the account is still open under my profile. No wonder customers is leaving ABSA bank, and still after numerous issues with ABSA I DONT even regret moving to FNB.<br> <br> Thus I hope the one that is reading this can get this issue resolve, customer care clearly don't know what to do.