ME
Marthinus E

1 reviews | Active since Dec 2009

01 Sept 2015, 10:28

Credit card cleaned out above max

ABSA allowed an amount above my max credit limit to be cleared out of my account, through an unauthorized transaction. While money was still in my account I warned them something might happen since I had a bad feeling about a company. They did nothing and let my account be cleared after I told them it was't authorized. No one seems to be able to help or even care, spoken to so many different people already on call centers and in bank. Some of them just plain rude. When I informed them that this was my only money needed to buy food, they had the audacity to tell me to take out a loan with them. <br> After being with ABSA all my life this is where I will be ending my dealings with them and making sure all my family as well. Tired of all the time wasted through last 2 weeks with this. <br>

0
Replies (1)
Absa
Absa's reply01 Sept 2015, 12:37
Official
Hello Esmeyer,

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd