Credit card

Since March 2023, I have been sending emails to *** in an attempt to make arrangements for my credit card. Additionally, I've made numerous calls to the provided number, but it was not functional. Consequently, my credit score status now reflects as default. I was attempting to arrange matters before they escalated, which unfortunately has now occurred. I'm uncertain of the next steps or processes involved as I've been informed that my case has been handed over to the legal team. Could you please advise me on what to do next? Thank you. Please kindly assist me, Absa Team. I have previously attempted to reach out to the arrangement team via email because I foresee that I will not be able to afford the minimum payments.