FL
Fazila L

1 reviews | Active since May 2024

04 Aug 2025, 07:49

Credit Card ***** by Absa

Absa wrote back with a long email stating even if one uses one's own money they must charge finance charges??? What a load of nonsense, if I use my own funds how is that contributing to Absa losing money??? This is ***** and being greedy and making people believe they are there for their clients, but all they are doing is making customers take out credit cards which they charge you for and on top of that charge you for every transaction. All I want is my own money back and they do not want to return it so I will keep on writing about there ********* practices!! People be warned do Not take out any credit cards as all Absa does it lie and ***** from the people

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Replies (3)
Absa
Absa's reply04 Aug 2025, 11:22
Official
Dear Fazila Lenz, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***8. RegardsMarvellus ChaukeAbsa Bank Group Customer Care

Best regards,

FL
Fazila L's update04 Aug 2025, 15:40
Reviewer Update
You have rep**** by letting ne know that Absa will not refund my money? So why you wasting my time. Reply only if I am going to be refunded, if not I will keep on posting about Absas ***** and no good intentions to their clients
Absa
Absa's reply04 Aug 2025, 17:24
Official
Dear Fazila Lenz, Please be informed that I will respond to your email before the close of business tomorrow. From Marvellus Chauke.

Best regards,