Credit card application nonsense.
Absa are doing away with the VirginMoney Credit card and supposedly provide one with an option to get an Absa credit card. A search shows that they provide a "Flexi Core" credit card at a cheaper monthly fee than any of the other banks.
Now I have been a customer of Absa for more years than I care to remember, so I try to apply for the card online. First page says "it will be much quicker" if you are logged in to internet banking. So I log in. The application takes you out of your banking session to the standard application, where you have to enter all the personal details the bank already knows. So frustration number one (and a lie).
Having gone through the wretched forms you finally arrive at a page to "choose your card". The only option provided is the most expensive "premium banking" card. Final frustration. Terminated application. Waste of time!
We acknowledge receipt of your posting
Your further concern will be reviewed.
Your complaint reference number is C-***.
Regards
Daphne Le Grange
We acknowledge receipt of your posting
Your further concern will be reviewed.
Your complaint reference number is C-***.
Regards
Daphne Le Grange
