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Siphiwe M

1 reviews | Active since Nov 2025

12 Nov 2025, 09:27

Credit Card Application Nightmare

The worst experience ever with Absa bank, app**** for credit card on 29 October till to date no response all I get is provisionally approved verifying documents. I have sent required documents 3 times but no response on the status even when I call the customer care line. It is better to be told not approved than to keep a person in suspense. Worst experience ever, worse they expect my home loan to move it to absa, with such an experience on simple credit card reply, disaster.

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Siphiwe M's update14 Nov 2025, 10:35
Reviewer Update
I lodged a complain with regard to my credit card application, the matter was attended to swiftly. The matter has been resolved and very satisfied with the urgency my matter was attended with.

Thanks Marvellus Chauke for attending to the matter speedily.