credit card application nightmare

<p>I app**** online for a Barclays credit card. I was pre-approved and submitted all my docs and recieved acknowledgment that they did recieved the docs. After a few days I followed up. They didn't recieved any docs from me, so I sent everything again. Eventually someone called to say they recieved the docs and confirmed all of the details with me. He said I would get my card by the end of the week. A week passed and nothing. Followed up again, my application was put on hold, address was not confirmed. I had to then go into an ABSA branch with my docs. They still could not accept my proof of residence because on their system it is in English and on my proof it is in Afrikaans. How pathetic is that? My husband had to then give an affidavit stating that the address is correct. Then after all of that, they still then wanted my marriage licence of all things, which was never asked for from the beginning. I have now cancelled my application and taken my business elsewhere. Please DON'T apply online for a Barclays credit card. You will never get it.</p>