CREDIT CARD APPLICATION GONE WRONG

I app**** in the beginning of December for an ABSA Credit Card online, upon sending all relevent documentation I had a few come backs for clearer documentation and a missing payslip. They called me several times to resend the documents which I did, eventually they called after Christmas to tell me i have been approved and the couriers will contact me to send my card. - PS No contract or amount was read to me over the phone. I received my credit card on the 2nd of January, I called them to activate it and they said all is well its done. I went to the bank to check amount and what do you know.... it gives me an error, I contact them again on the 3rd of January to find out what the error code means, I get told my account has been closed because I didnt provide a payslip - which I resent several times to them. They tell me theres nothing they can do I must reapply - so I did on the 3rd. Perfect documentation, they accepted it and told me that I have been approved via SMS on the 5th of January. They called me to read out my quotation and I accepted verbally over the phone and it was emailed to me they said I dont have to sign as they have a verbal telephone agreement with me they said 3 to 5 working days and I will receive my card and I need not worry. I go into the bank on Tuesday the 9th of December to find out what is going on because the call centre are useless and keep telling me my documents are in the ***** division being verified. Consultant at the bank phones them and escalate it for me. They give me an ETA saying all will be done on Thursday the 11th of December they promised... they did not live up to this as to this date after phone call after phone call using my personal airtime to do so... they tell me the same story its with ***** dept being verified they will phone me.... its the 17th of January 2018 I have been waiting for over a month now for my credit card. USELESS BANK