credit card application absa bank

<p>i have app**** for absa credit card on the internet about 3-4 weeks ago, which was approved and i received my card via courier company, then i got a call from a lady Irene telling me that i must get a from 3122 from absa bank, fill in and emailed back on the 10/04/2017 - to date i still dont have any feedback form absa bank, have been sending emails and phoning instead i get same response from all call centre agent i have been in contact with , have been asked same question every day </p> <p>on the 19/04/2017 i phoned then only then was given a caller reference number apparently my query was never escelated as per previus agents</p> <p>then i phoned again on the 19/04/2017 got anothe caller reference still no positivie response, being asked same questions</p> <p>i dont understand whats happening am i still gonna use the credit card or not - why no one is able to give me answers</p> <p> </p> <p>have been using absa bank all my life but the service im getting is very poor , now considering changing banks</p>