1 reviews | Active since Sept 2020
Credit card Application
I did a application for a private banking credit card on Sunday 25 July and was provionally approved but they needed to verify my documents. I emailed the documents as requested and got a call from thew verifications department on Monday 26 July to verify that I did the application. On Tuesday 27 July I phoned the call centre to see the status of my application to only then hear I must visit my nearest branch for authentication wich I did do. when I got home from the branch I phoned again to check that everything is in order Where the consultant told me that everything is approved and the card is sent for printing and that I will get a call later the day to arrange delivery. When I saw that no one called at 16:30 I called again for them to tell me that now my Income could not be varified! The consultant then made a note for them to check as my income goes into 2 different accounts. Really Absa how can a Caerd be approved and be sent to print and then Income could not be varified please fix this issue asap as Im not happy with that kind of service.
