MB
Marwaan B

1 reviews | Active since Jul 2017

04 Jul 2017, 09:11

Credit card application

<p>I app**** for a credit card at the branch on the 15 June 2017 so that I would beable to move into a new place by month end and I was assured by the call centre agent that the card would be sent to the branch I app**** at yet its almost a month later and I am having to call around ,just to b told that apparently it was a mistake at the branch ,when this was not mentioned ever over the phone, I feel as if I must go to discovery rather get a credit card with my medical aid which I assume will be more costly but then I move my bank as well because I dnt at all feel valued at absa</p> <p> </p>

0
Replies (1)
Absa
Absa's reply04 Jul 2017, 12:02
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd