Credit Card Application

<p>Ater 12 years of being loyal client with Absa bank i have to say that i am very dissapointed with the service level and turn around times. I app**** for a home loan in November last year and didnt receive any acknowledgement of application from them. I'm glad to say that my application was approved 2 hours after receipt of the aplication by FNB. I have taken occupancy of the property and very happy. I app**** for a credit card on the 6th of April from Absa and have been sent from pillar to post everytime i calll in to enquire about how long the process takes. I received my card this morning however i have been infirmed by Shereez Visagie that it will take up to 7 days for the card to be activated because there is a hold which has to be removed. I asked to speak to her team leader for clarity on the matter but she advised that he was busy looking into my application, i asked her to ensure that the team leader provides feedback by 11:00am before i lodge a complaint on Hellp Peter. She agreed and advised that her team leader , Thulani Nkabinde will call me back by 11:00am to discuss the delay.</p> <p> </p> <p>I dont have a problem with processes but Absa has proven to have the slowest response time and i am considering closing my account to join FNB. I have declined so many companies offering me a credit card with the hope that when i need it my bank will be there to assist BUT you have proved me wrong.</p> <p> </p> <p>Extremely Unhappy Client</p> <p>Precious Seobi</p>