Credit card application

I app**** for a credit card online on the 8th of December and received approval immediately. On the 9th of December I received an email with a confirmation letter which I signed and emailed off within the same day with required documents. Up until today I have been calling and emailing my documents without any satisfaction. I spent more than R300 worth of airtime by calling absa and No1 ever get back to me. If I Do not get an answer I want by tomorrow from absa then I am taking my business else where because I have been banking with Absa for more than 10 years now. Very unsatisfied with there service.