1 reviews | Active since May 2017
Credit card activation
<p> </p> <p>I would Highly apprieciate if someone could please assist me with my credit card activation. I have app**** online on the 25.4.2017. I then submitted all my documenation on the 2.5.2017. I then received my card via the couriers on the 12.5.2017. It is now the 17.5.2017 and the card is still not bein activated. My fears after reading all the complaints on Hellopeter have come true. I called the call centre on the 15.5.2017 the consultant advised me that the Payslips have not been received. I immediately submitted them via email. On tuesday I went to the Branch here at Woodlands and the lady contacted the call centre and the consultant advised her that the account will be sorted this morning. I contacted the call centre this morning and now the matter has been escaled to a team leader as there is a hold on the account. Can you please explain to me why it takes over two weeks to do an online credit card application. This is really a frustrating matter for me. Especially if I have done everthing on my side. Can Absa kinldy do their part please!!!!</p>
Dear Customer
Thank you for bringing this matter to our attention.
Please can you provide me with your account number or ID number to enable me to log a formal complaint for you, the requested information can you sent via private message.
Regards
Claudette
Dear Customer
Thank you for bringing this matter to our attention.
Please can you provide me with your account number or ID number to enable me to log a formal complaint for you, the requested information can you sent via private message.
Regards
Claudette
