IM
Innocentia M

1 reviews | Active since May 2017

15 May 2017, 16:54

Credit Card Activation

<p>I app**** for a credit card online. It was conveniently delivered by courier. I was told on the phone the card will be activated upon courier document verification.</p> <p>When I asked him. He said as soon as he had closed the logged call and confirmed.</p> <p>I followed instruction on how to obtain pin. Called the number to be told I must go to branch for pin number. </p> <p>And must wait for SMS..</p> <p> </p> <p>I could have easily went into branch and finished off this whole thing I needed to</p> <p> </p>

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Replies (1)
Absa
Absa's reply16 May 2017, 07:55
Official

Thank you for bringing this matter to our attention. We will investigate the matter and provide you with feedback once the matter has been resolved

Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd