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Francois B

1 reviews | Active since Apr 2015

09 Apr 2015, 08:54

Credit Card account still open : a year later

I've been trying to close my credit card with ABSA for about 13 months now. The card has even expired already, but still I keep on getting statements.<br> <br> Every time I phone in, I get the same response: I have to pay an outstanding amount of just over R150 and then the account will be closed. And every time, about a month later, I receive a new statement stating a new<br> amount outstanding, after the account \has been closed".<br> <br> On the 31st of March I phoned in"

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Replies (1)
Absa
Absa's reply09 Apr 2015, 09:30
Official
Hello fransie.barnard,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd