SK
SIBONGISENI K
1 reviews | Active since Jul 2018
07 Dec 2021, 14:15
Credit card
1. I Paid off my credit card but it still appearing on my credit bereau after the multiple emails sent 2. I canceled my short term insurance on my car and confirmation was received but it still gets deducted on my monthly installment
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Absa's replyOfficial
07 Dec 2021, 17:54 Dear Sibongisene Kubheka Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***2. Kind regards, Rezona Louw Group Customer Care
Absa's reply07 Dec 2021, 17:54
Official
Dear Sibongisene Kubheka Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***2. Kind regards, Rezona Louw Group Customer Care