1 reviews | Active since Feb 2017
credit card
<p>I was contacted by a Absa representitive trying to sell me a credit card. I accepted and begin the verbal application. I was told my card will be delivered on 03/02/2017 between 12:00-15:00 . Later that day they had still not delivered so I phoned absa and was told they do not know where the courier companies driver was , so I had to reschedule for monday 06/02/2017 . My card was finally delivered . When I phoned the number provided , iI was informed that I should send in my Fica documentation, and I did. By wednesday I phoned to find out what was happening. I was told they needed my income tax number and I provided it . By Thursday afternoon , after sevral conversations with the Absa consultants, I was informed I should phone in on 10/02/2017 at 09:00 am to find out if my account is active. I have been waitng 5 days for a simple activation. I was also told that they cannot notify me once the hold has been lifted as I had to phone them! please Absa, if this is how you treat customers i will definitely not be using your services.</p>
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with your ID number to log a formal complaint for you, the account number provided gives me an error, please send the information via private message.
Regards
Claudette
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with your ID number to log a formal complaint for you, the account number provided gives me an error, please send the information via private message.
Regards
Claudette
