JO
Jolandie O

1 reviews | Active since Nov 2016

23 Nov 2016, 20:57

Credit card

<p>I settled my credit card in January 2016 i received a paid up letter. And about 2 months ago i found out that absa issued me a new card without telling me and listed me on itc with an arrear balance. When i contacted the collections department they advise that they will request to clear it and i need to call transunion which i know they will not help me. ABSA need to update my ITC.</p> <p> </p> <p>If you need any of my details please call me on my cell.</p> <p> </p> <p> </p> <p>I need this to be fixed.</p>

0
Replies (2)
Absa
Absa's reply24 Nov 2016, 09:54
Official
Thank you for bringing this matter to our attention. We will investigate the matter and contact you once the matter has been resolved.. Kind regards Claudette Lewis Group Customer Care Absa Bank Ltd
JO
Jolandie O's update01 Dec 2016, 11:22
Reviewer Update

I am still waiting for feedback. It cannot take this long for a persons itc record to be updated