1 reviews | Active since Sept 2013
Credit card
I have ordered a Credit card online from ABSA bank<br> I required this card before a boat trip and I was promised that it will be delivered in 5 days.which will be a week before the vessels date of departure<br> a week went past and no delivery<br> I decide to phone ABSA on *** within the last week before the vessels departure.<br> They informed me that the Credit card has not been dispatched due to uncompleted documents.<br> I cancelled the card because there would be no way that it would be in time for my trip.<br> Two weeks after the date of cancellation I received a call from a courier that wants to deliver the card.<br> I informed him about my cancellation..I have received notifications to collect the card and emails for charges due to this card.<br> This is completely unexceptionable to me because this card was cancelled BEFORE ABSA could dispatch the card. I want ABSA to reverse all the charges due to this cancelled card
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
