Credit Card

My credit card expired 10/2015. I have not received a notification from ABSA to collect the card from the branch. I thought I might have deleted the sms stating this, by accident. I went to the bank (The Grove branch) today and no cards were delivered for me. <br> <br> They only then ordered a card for me which will take 5 working days. Now I can not use the surplus funds available on my credit card. Surely this should not have happened. My debit and credit card is not linked, so I can not pay / swipe with my debit card. <br> <br> Not very happy.<br> <br>