Credit card

My credit card had expired end of October 2017-no notifications, 4November went to my branch in Benswart street Rietfontein, The lady phone the credit dep, asking for where my card is, according what she saw on the system, by end Sep 2017 the system was activated for a new card, Friday 10 Nov, I went back to my branch, still no card, and again phoned the credit dep, new application, I have been with ABSA for more than 30 years, and this is the type of treatment that you get!!!!!!!!!!!!!!