Credit Card

I hired a vehicle from Avis using my credit card and an amount was frozen from the card for deposit and rental. I later extended the car hire three times and more amounts were frozen from my account. Everything amounted to R6900. Now I am assuming that these amounts were available and therefore could be frozen.<br> <br> An amount of R6900 was then taken from my card on 10 July by Avis. I called Avis and they said they realized the four amounts that were previously frozen BUT MY BANK ABSA says that these amounts do not reflect as ever being taken and realized.<br> <br> I sent an email to disputes at Absa and get what might as well be a generic response, used to simply shut clients up, from Minzelle simply stating that the amounts don't reflect on their side and that is it. No other point of recourse or maybe even referring me to another department who can assist with my query.<br> <br> I need to be assisted urgently and maybe this may not seem as important to Absa but its a great deal of distress to me.<br> <br> Minzelle from Disputes could not help me surely someone else can!