CREDIT CARD

During December 2014 I received an sms from ABSA to inform me that my credit card account is overdue. <br> I have not used the credit card in over 2 years AND it was fully paid. I contacted ABSA to close the account forthwith, but obviously this was never done. Over the past 2 years ABSA kept on charging me bank charges and consequently interest thereon. I have now been informed that I was handed over to the collection department. I have contacted ABSA telephonically (approximately 5 times), I have sent emails, only to be told that they will investigate the matter and revert back to me. It is now some 2 weeks later and no one has contacted me yet. I have destroyed the credit card and I do not have the account details. I have requested ABSA to furnish me with the account number in order to pay the account and close it (in my opinion I should not even pay it), to avoid any further dealings with ABSA, but have not had any response from them. I cannot impress my dissatisfaction and disgust clear enough!