Credit Can't and Investment Disadvantage

I phoned 3 times already and asked the same question. Why are my transactions being declined? Apparently its cos I entered the date incorrectly.. so I retried & ensured I selected the correct drop-down option.<br> IT STILL DECLINED! The company I am trying to transact with called me again, THEY SEE THE CORRECT DATES, EVERY SINGLE TIME. The company advised that perhaps you are not authorising a particular type of transaction.. It's not an online purchase, its an online transaction, meaning if I want my money back, they must have the ability to #PayBackTheMoney into my Credit Card. Is there such an option that is NOT active on my card & if so, why?<br> And another thing! When I opened my investment account with u, I was told that I would NEVER pay a cent to transfer money into it online(inter-account).. But I've recently seen that you took R400 for an online transfer.. I then looked back and I noticed I was charged a few months ago too for such a transfer. You aren't even giving me the highest interest rate on the market. Remind me why I should keep my money in your care if all you're doing is waiting for a chance to pounce on it while I'm not paying attention? #LoyaltyGoesBothWays