HA
HN A
1 reviews | Active since Nov 2018
26 Oct 2023, 10:19
Credit Bureaus Not Updated -Paid Up Letters Provided
Absa Credit Card and Absa Personal Loan paid in full, My ID Number *** 081. I got paid up letter froms Brooks and Luyt Inc and MacRobert Attorneys. When I tried to buy a house my profile is not updated on the credit reports.
Please action the update of the credit bureaus and close my accounts on my bank profiles.
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Absa's replyOfficial
26 Oct 2023, 13:47Dear HN AP Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply26 Oct 2023, 13:47
Official
Dear HN AP Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Vanessa CroweGroup Customer Care