NM
Nosiphiwo M

1 reviews | Active since May 2012

09 Sept 2015, 13:57

Credit bureau update

I had a house with Absa homeloans and I have sold the house in 2013 and there was a shortfall of R20 000. On my credit bureau report it shows as I have an opening balance of R962 000 and my monthly installment is R10 591 and current balance is R96 463.<br> Secondly the Absa cerdit card shows that my monthly installment is R 67 851. This information has bad credit reputation on my name. I called the call centre many time and written emails and still I have not bee helped.<br> Can my record show true reflection of my credit status. My monthly disposable income is on negative because of this information.<br> I am very unhappy,...I have sent an email to [Email Removed]

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Replies (1)
Absa
Absa's reply09 Sept 2015, 14:47
Official
Hello Nosimzamo,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd