1 reviews | Active since Oct 2014
Credit application Useless ABSA BANK
ABSA ABSA, THE MOST USLESS CREDIT DEPARTMENT YOU MAY FIND. Absa bank I've app**** for a credit card on the 5th of September 2019 and it's now the 30th of September, so ur week policy is a LIE, and take note I am an existing customer who will break ties with the bank coz tour customer service is usless you need to upgrade it. When I went into the branch they tried to assist me instead the call centre agent said they still validating, validating what!!!!!for a month.
I feel like you are taking me for a **** and I feel like you policies in place is a lie, coz I had received no feedback what so ever regarding the application.
Also your call centre agents needds tO learn what professional etiquette is, they speak to you like you are their friend. Or an simple answer I DON'T KNOW, what bank allows it's agents to tell customers I DON'T KNOW, only ABSA. Someone better phone me to rectify this matter if not I'll write a review everyday.
A month to validate what? My question remains+ no feedback, *** ABSA MY REF ***
Thank you for bringing this matter to our attention. The reference number to your case is C- ***1. We will investigate the matter and furnish feedback within the next 3 days.
Kind regards,
Rezona Louw
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. The reference number to your case is C- ***1. We will investigate the matter and furnish feedback within the next 3 days.
Kind regards,
Rezona Louw
Group Customer Care
Absa Bank Ltd
I'VE RECEIVED NO FEEDBACK TODAY, WHICH IS THE THIRD DAY. CAN I ASK YOU TO WITHDRAW MY APPLICATION WITH IMMEDIATE EFFECT, AS I'M NO LONGER INTERESTED IN YOUR SERVICE AND MY OTHER ACCOUNT WILL ALSO BE CLOSED DUE TO YOUR LACK OF PROFESSIONAL ETIQUETTE.!!!!!!!!
No person has phoned me and explained to me why my application has been pending, as I would like to understand what is required. I went ti yhe branch to submit finger prints and yet ABSA still has the means to ask me to submit my proof of income. I have already submitted my documents.
So it tells me that you never processed my application and you lost my documents, so ABSA structure your policies in a practical way coz it seems you lack internal structure, especially you CREDIT DEPARTMENT,any one reading this never apply at absa for a credit card they will not assist you, and their call centre agents who simply tell you I DON'T KNOW.
USELESS BANK IN THE 21st century.
No one can face me and give me information, so **** YOU ABSA, USELESS BANK
I'VE RECEIVED NO FEEDBACK TODAY, WHICH IS THE THIRD DAY. CAN I ASK YOU TO WITHDRAW MY APPLICATION WITH IMMEDIATE EFFECT, AS I'M NO LONGER INTERESTED IN YOUR SERVICE AND MY OTHER ACCOUNT WILL ALSO BE CLOSED DUE TO YOUR LACK OF PROFESSIONAL ETIQUETTE.!!!!!!!!
No person has phoned me and explained to me why my application has been pending, as I would like to understand what is required. I went ti yhe branch to submit finger prints and yet ABSA still has the means to ask me to submit my proof of income. I have already submitted my documents.
So it tells me that you never processed my application and you lost my documents, so ABSA structure your policies in a practical way coz it seems you lack internal structure, especially you CREDIT DEPARTMENT,any one reading this never apply at absa for a credit card they will not assist you, and their call centre agents who simply tell you I DON'T KNOW.
USELESS BANK IN THE 21st century.
No one can face me and give me information, so **** YOU ABSA, USELESS BANK