LA
Lyenette A

1 reviews | Active since Feb 2012

03 Apr 2015, 11:20

Credit Account still not closed

In December 2014 I went to ABSA Clearwater to close my Credit Card that I haven't used in years. I received a form stating the account has been closed. In January I received a statement and assumed it was sent before the account was closed and ifnored it. February came and I received another statement. I called and complained and the lady on the phone assured me that after my call my account is officially closed. Apparently not, I received yet another statement this month! I am so fed up with ABSA, I stopped using them 8 years ago because of bad service and high bank costs, but I just can't get rid of them!!! Throughout this I still get sales calls for another credit card ! WTH? Can someone please sort this out and stop trying to sell me stuff?! This is the worst bank ever...

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Replies (1)
Absa
Absa's reply07 Apr 2015, 14:45
Official
Hello Nette,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd