TI
Thuso I
1 reviews | Active since May 2017
26 Mar 2022, 09:42
Crazy interest rates
From 11.33% to 11.33% has changed in a space of two days to 11.33 to 11.58 %???This is nonsense and null Absa Vehicle finance.I am sick and tired of your financial naiveness.On the 14th March 2022 you sent me a revised variable interest, today this morning you are sending another interest rate ??This is bull****
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Replies (4)TI
Thuso I's updateReviewer Update
26 Mar 2022, 09:4311.08 to 11.33 now 11.33 to 11.58% this is bull****
TI
Thuso I's update26 Mar 2022, 09:43
Reviewer Update
11.08 to 11.33 now 11.33 to 11.58% this is bull****
Absa's replyOfficial
28 Mar 2022, 13:01Dear Thuso Itumeleng Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply28 Mar 2022, 13:01
Official
Dear Thuso Itumeleng Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
Best regards,
TI
Thuso I's updateReviewer Update
28 Mar 2022, 22:46How is it unfortunate to you Absa team when my interest rate was formerly 11.08 percent and after national interest increase it then became 11.33.Where do you get 11.58?
To err is human. It seems like Absa has..so this occasional errors happen. Mistakes happen due to human error and mechanical error. Mostly they happen inadvertently and soon gets located and rectified by the inbuilt check systems. Sometimes glaring mistakes are immediately noticed by account holders and brought to the notice of bank. But when the amount involved is relatively less and the account holder also does not verify his statements regularly such errors go unnoticed and may take some time to be found and rectified.This is a recent matter stop playing me games Absa please!!!!!!!!!!!!!!!!!!!!!!!!!
To err is human. It seems like Absa has..so this occasional errors happen. Mistakes happen due to human error and mechanical error. Mostly they happen inadvertently and soon gets located and rectified by the inbuilt check systems. Sometimes glaring mistakes are immediately noticed by account holders and brought to the notice of bank. But when the amount involved is relatively less and the account holder also does not verify his statements regularly such errors go unnoticed and may take some time to be found and rectified.This is a recent matter stop playing me games Absa please!!!!!!!!!!!!!!!!!!!!!!!!!
TI
Thuso I's update28 Mar 2022, 22:46
Reviewer Update
How is it unfortunate to you Absa team when my interest rate was formerly 11.08 percent and after national interest increase it then became 11.33.Where do you get 11.58?
To err is human. It seems like Absa has..so this occasional errors happen. Mistakes happen due to human error and mechanical error. Mostly they happen inadvertently and soon gets located and rectified by the inbuilt check systems. Sometimes glaring mistakes are immediately noticed by account holders and brought to the notice of bank. But when the amount involved is relatively less and the account holder also does not verify his statements regularly such errors go unnoticed and may take some time to be found and rectified.This is a recent matter stop playing me games Absa please!!!!!!!!!!!!!!!!!!!!!!!!!
To err is human. It seems like Absa has..so this occasional errors happen. Mistakes happen due to human error and mechanical error. Mostly they happen inadvertently and soon gets located and rectified by the inbuilt check systems. Sometimes glaring mistakes are immediately noticed by account holders and brought to the notice of bank. But when the amount involved is relatively less and the account holder also does not verify his statements regularly such errors go unnoticed and may take some time to be found and rectified.This is a recent matter stop playing me games Absa please!!!!!!!!!!!!!!!!!!!!!!!!!
TI
Thuso I's updateReviewer Update
28 Mar 2022, 22:48My interest rate was 11.08 not 11.33 stop this irregularities please!!!!!!!
TI
Thuso I's update28 Mar 2022, 22:48
Reviewer Update
My interest rate was 11.08 not 11.33 stop this irregularities please!!!!!!!