kM
kgabo M

1 reviews | Active since Sept 2018

04 Jul 2020, 08:59

Covid compliance

I thik the Absa in Menlyn Park should have their Covid 19 policies rechecked. The basics are adhered to, checking temperature when entering,, sanitizing and social distance markers. However, I'm uncomfortable when a consultant takes my card, gives it back, asks me to put my pin in the pin pad without her sanitizing, saniting the pinpad and sanitizer being available for customers.

0
Replies (1)
Absa
Absa's reply06 Jul 2020, 12:58
Official
Dear kgabo maleka Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .   Kind regards,Daphne Le Grange 

Best regards,