CJ
Carmen J
1 reviews | Active since Apr 2011
27 Mar 2020, 14:48
Covid 19 Money Grabbing
Dear Absa
I thought I would mention that you still havent rep**** regarding all those bank fees you charged me while fixing a technical error you caused on my banking account,
Today you also decided to show your money grabbing ways by force debiting my credit card from my cheque account... apparently the fact that I should ensure my essential bills like STAFF are paid first during the current existential crisis is far beyond your thoughts. I hope the crisis treats you the same way that you treat others.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
27 Mar 2020, 16:43 Dear Carmen, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe
Absa's reply27 Mar 2020, 16:43
Official
Dear Carmen, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe