LS
Lindsay S

1 reviews | Active since Mar 2009

20 May 2015, 08:54

costing me money

Please do something about your call centre. I called for something as simple as a personal loan statement. After being transferred twice and being on the line for over 6 minutes waiting, the call is just dropped. Completely unacceptable and a great way to ruin my morning.

0
Replies (1)
Absa
Absa's reply20 May 2015, 11:19
Official
Hello lsamuels,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd