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katrina E

1 reviews | Active since Jul 2015

22 Jul 2015, 18:37

cost of replacement card

I am very disappointed with the fact that ABSA charge R80 for a new debit card. My daughter (14 years old) had a debit card and the chip was damaged. I went in to get a new card and cannot believe that they can charge a minor such a fee. The card was not lost or misplaced. It doesn't cost as much to open an account. It's not fair for kids to have that taken off their account. She is not earning a salary and it takes her a long time to save just to have the bank take her money. I have had a few problems with Absa. Maybe it's time to look elsewhere to do my business

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Replies (1)
Absa
Absa's reply23 Jul 2015, 12:14
Official
Hello Katyg,


Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd