Cost for card complaint

My wife received a notice that her ATM card was expiring and that we needed to go into our branch to replace it.<br> Once there we were told by the customer services member that they will be deducting R80 from her account for the new card.<br> <br> To me this is a complete ******* as ABSA has forced her to get a new card. It would be a different situation if she had lost it.<br> <br> I can't believe they charge you a monthly fee, withdrawal fee, statement fee and the list goes on and then still charge you for a new card that they are forcing you to get.<br> <br> This money should be refunded back to my wife's account.<br> <br> Mark Hydes