TB
Travis B
1 reviews | Active since Dec 2018
04 Nov 2021, 16:12
******* Rogue Institution
This bank has some of the worse customer service. Their response times are abysmal, and they do not mind also *****ing funds from your account without notifying you. Their so called investigations also amount to nothing typically. I would not advise anyone to join this ******* institution. They are not a bank, they are just a bunch of ****** and ******* rogues in fancy looking office buildings.
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Absa's replyOfficial
05 Nov 2021, 10:47Dear Travis Benecke Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***1. Kind regards,Rezona Louw Group Customer Care
Absa's reply05 Nov 2021, 10:47
Official
Dear Travis Benecke Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***1. Kind regards,Rezona Louw Group Customer Care