Continuous pathetic Service from Absa

Again, I am kicking myself for not moving away from Absa ASAP. You're like Eskom, getting worse.

Firstly, besides the other reviews I have written, I made a loan request a month ago on the Absa banking app, I was unable to send the documents as the app has an error, sending them by mail resulted in an error, I logged a query and had multiple requests and I was promised multiple times that the credit division will call me back. An Entire month went by and not a single phone call.

Then on all of my loans (if you go listen to your recordings) I clearly stipulate that should my Salary date fall on a weekend, the debit order should go off on the following business day. Today is the 23rd, I am not yet getting paid, yet Absa debited my account, obviously there was not enough cash (I HAVE NOT PAID) and I get an SMS demanding I fund my account. Did you expect me to phone my company's Payroll and demand I get paid right now???? Pathetic, absolutely pathetic.

And please, don't bother telling me you'll phone me, this trend has now been coming for months and I am over Absa's pathetic service. I am posting this here so others can learn from this and steer FAR away from absa.