1 reviews | Active since Nov 2011
Continues to be the worst & deceptive financial institution
ABSA contacted me with a private response. I am deeply concerned that they are in possession of people's life information & for all intents and purposes large sums of money. This time ABSA asked me to identify myself even though my full name and surname are displayed in my email address. I am told that "I am said third party or that I should share the details of the third party/ies." The contact person handling the matter once again asked me to share personal details of a third party that they are trying to reach. This is in direct contravention of POPIA, and I face a hefty fine. They keep reiterating that they are ABSA, as if that changes the POPIA? I once again highlight that ABSA has contravened POPIA: ABSA has repeatedly shared my personal details with DMC and other third parties in relation to a debt that does not concern me. I have not consented, and no legal justification exists for such data sharing. But they have now added Unwarranted Account Queries: My credit card and all other ABSA accounts were fully settled and formally closed. But now ABSA is asking me to confirm that my accounts were settled and closed? I explained that my account could not have been successfully closed if I still owed any funds to ABSA. One of the reasons I closed my account with ABSA was as a result of the manner in which they found a loophole during COVID to not adhere to my "income protector" with all sorts of excuses. In summary: 1. ABSA has ********ly shared my personal information with third parties. 2. ABSA has requested, on a consistent basis, that I share information in breach of POPIA. 3. ABSA are now asking me about my accounts that were closed more than 4 years ago precisely because of their dishonest practices. 4. ABSA has misattributed a debt to me based solely on a surname match, or, as their "collection agents have expressed," I know the person, I must just pay, and then they can pay me. I would really like to know how 1. They know I know the details of the person and 2. When did it become law that 3rd parties can be held liable for debts they have nothing to do with 3. The best part is it's not that much; you can settle it as a good deed....
ABSA, through DMC, has harassed and defamed me with repeated, baseless demands.
