Continued lack of delivery&poor service for 1.5yrs

We have been trying to get electronic bank statements sent to us from ABSA Sandton City for the past year and a half. We have been dealing with Simon Pheto who keeps saying that there was a system error and that it has been sorted out. However it has never been sorted out. Each month we have to make several phone calls and send several emails requesting electronic bank statements (he is not easy to get hold of) and 1.5 years later, we have had no success. Their service and ability to deliver is appalling. We have also dealt with Veronica Vardarajulu as well (who was helpful as much as she was able to be), we have also sent a number of support requests online and telephonically. <br> <br> As a small business we DO NOT RECOMMEND ABSA at all.<br>