Continued Billing After Cancellation

Extremely poor service.

I contacted Absa regarding the continued billing on my vehicle finance account, despite having cancelled the vehicle warranty products through Innovation Group. These charges should no longer be deducted, yet the monthly amounts are still being debited and the matter remains unresolved.

To make matters worse, my follow-up emails have gone unanswered. This lack of communication, accountability, and urgency is unacceptable.

This issue requires immediate attention and proper resolution. Do better.